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The house |
About Bologna |
The rates, availability and booking |
How renting works |
Frequent
asked questions |
Our other
rental units in Italy |
About us, our vision |
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Sleep 4 + 1 little child |
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May we contact you by phone? |
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We both speak an understandable English, we just require you to speak very slowly, using simple and clear words. Giulia speaks also French
and an understandable German. We ask you to contact us by e-mail: it is the easiest way to correspond at you questions. If you want to speak directly by phone this is possible but not advisable for our first contact or for setting any agreement. Anyway if you want you can ask us our phone numbers. At the time of your stay you will have all the phone numbers necessary to have any type of assistance. |
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| Which is your refund policy in case of cancellation? | |||
We can not refund the deposit paid if you are going to cancel the reservation.
We can not refund the entire amount paid in case of cancellation within six weeks. Anyway in such cases we try to have a friendly approach trying to give the opportunity to recover the amount paid according a further reservation during low season periods in Marsala Apartment or in Ca' Lisciano in Marche Region. We
will refund all money paid if something as a result of force majeure or any other
occurrence outside our control shall oblige us to cancel our agreement. You will be responsible for informing us of any complaint and allowing us a reasonable opportunity to remedy the problem during the rental period; failure to do so will void any claim following the rental period. Occasional problems to Internet connection or other technical appliances do not constitute an adequate cause for a refund.
To prevent any scam, exceeding amount erroneously paid shall not be returned without due warrants. |
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| Can you give us some services during the stay? | |||
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We are sorry but we can not offer organized direct personal services (as room service, catering, taxi service from/to airport, etc). We are not a commercial tourist entity like a hotel or a bed and breakfast. Anyway Fabrizia, the owner, has her dental office on the same landing and she, or someone else of her staff, is often available for any kind of information or help. You will find the apartment clean and tidy and linen and towels will be available as the whole housing equipment. You are required to leave the apartment clean and tidy as you found it and no extra fee is required for final cleanings. |
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What can you do in case of an emergency? |
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We are not organized to give you a prompt solution in case
of emergency and for this reason we strongly recommend to purchase a trip insurance
before your arrival. This can also be useful in those cases prohibiting the departure from your home (a classic
feared event in every family: the last minute fever of a child). For any problem arising on the use of the apartment you have just to contact Fabrizia, the owner, by phone or knocking to the door of her dental office, located on the same landing. You can contact also Paolo, whose home is in Bologna. If problems arise, you are required to leave a reasonable time to solve it. |
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Which is exactly the housing equipment we are going to find?
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We tried to furnish the apartment with all the usual household items you may normally find in an Italian home. The kitchen is well equipped to prepare any kind of meal with a four-ring stove. There is a little oven and dishwasher. Mind the fridge has an ice compartment smaller than the American standard. There is not a washing machine but we may suggest the closest laundry. There is an autonomous heating machine so it is possible to choose the desired temperature. There is a tv set (Italian channels), an hair-dryer, The internet connection is possible through a wifi connection (free of charge): you need to bring with you a laptop. There is not the telephone. The bathroom is equipped with wc, bidet, washbasin, standing shower equipped with a glass enclosure. The balcony is equipped with a shelf (not a real table) and chairs for a simple relaxing al fresco dinner. |
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How can I get more information about your rentals, your activity? |
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Paolo's Facebook page collects many people who have appreciated our rental service; you can visit it and ask friendship if you are interested to maintain the contact with him or just a window on our rental issues. Paolo's blog "Archirent News" is also a place you can visit and get information about topics of the managed properties. We are proud to offer a positive vision of tourist rental. Administrating apartments is not our sole profession but the way to allow us to maintain our familiar properties offering also a serious professional service to third parts. More info in the section: "About us, our vision". |
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You require us to send a fax. What can we do if we have not a fax machine? |
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To finalize the booking process we require to have the contract signed back to us. Normally the fastest way is using a fax machine but if you a have difficulties to find such type of machine you may scan the signed printouts of the contract and send them as attachments by email. If you are booking far in advance you may also put the signed printout into an envelope and post it to our address by snail mail; in this this case you have to let us know it as the delivery takes normally some days. |
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We would like to pay the balance on arrival, is it possible? | ||
| Actually not. Normally no one will be at the apartment on the day of your arrival and we can post the keys to your address only after the entire rental amount has been paid. So we require the full payment six weeks from arrival. In the case of last minute deals we are ready to consider any particular arrangements for ensuring you a prompt delivery of the keys before your departure from home or directly at the apartment when you arrive. For these reasons late minute deals are for us more expensive and some extra fees may be applied. Due to our organisation last minute deals don't represent a reason for offering a discounted price. | |||
| Is there a parking place? | |||
We have not a private parking place; anyway very close to Marsala Apartment there is a multi-storey parking lot (Piazza 8 Agosto). The car is absolutely not necessary if your aim in mind is to visit just the historic town of Bologna. A car may be useful if you plan a visit in some of the marvellous historic towns in the Emilia Romagna or its beautiful countryside. Just round the corner buses stop and by bus you can go almost everywhere in town. To go to the Fair District there are just few bus stops. |
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legal notice |
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