HOW RENTING WORKS
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When everything has been cleared by e-mail with us and the content of the "The rates, availability and booking" section is clear, in order to confirm your stay, please fill in the Booking Request form.
In a short time you will receive a Confirmation Note and the Contract in pdf format. It will be ready to print and sign. We then ask you to send all the two pages forming the contract back to us using a fax or, if you prefer, snail mail.
Within a few days, to secure your reservation you have to pay a 50% Deposit or the Total Rental Amount if booking within 6 weeks of rental.
After your confirmation through the booking form we will consider no more available for any other guests your period desired: we trust you and we know sometime the delivery of the Contract and the payment procedure could take some days. We both will keep under control the procedure by e-mail.
In any case your stay will be secured only on receipt of the Deposit and signed Contract and we cannot give you the keys of the apartment if the Total Rental Amount has not been completely paid and received.

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We will notify any outstanding balance and the time to respect for paying it: six weeks before the start of the rental period the final payment is due. After the Total Rental Amount has been entirely paid and the Contract signed we will posta set of keys to your contractual address . In the reserved "Guests Information Area" you will find all the instructions you need to reach the flat by your own and then use it. It's Paolo's aim to meet personally the guests but this is not always possible so we prefer to give our guests all the details for using Nati's House as if it were their home. In any case we have also friends living in Venice who occasionally could help you. Don't worry for all the arrangements: we will deal everything by e-mail. We made great efforts to plan all the process smooth.
The rental cost covers a stay from 15:00 on the arrival day.
Your stay ends at 10:45 on the morning you leave.

The best way to pay is via credit card: we own an account on Paypal.com. In this case you will be able to pay directly on-line. They will show you the current exchange rate and the equivalent amount in your Primary Currency. When you pay, they will handle the conversion for you. Paypal is a secure system for transferring funds that is owned by eBay and is used by millions in the world. Learn more at http://www.paypal.com: it's just a few clicks. Like doing a bank wire transfer only faster.

You may pay also mailing us a cheque in Euro or in your own currency, or with a bank transfer order from your bank (*). If you have decided to pay in a different currency from Euro, when we reply to your Booking Request we convert into your currency the Total Rental Amount reported in Euro. In this way, the formulated price is once for all the price of our agreement and we will have no other problem with exchange rate fluctuations (we will conventionally use www.oanda.com/convert/classic). Only for payments via mailed checks and bank tranfer orders we ought to increase the rental amount of 5% to cover the bank charges. Credit card payments need no extra fees.

If everything is clear with the dates, the home facilities offered, and you have decided to spend your holiday in our apartment, please click the following button: the link brings you to the Booking Request form to fill in. At the end you will send the Booking Request to us. In a few hours we will send you an e-mail message with the exact price, our complete data, bank details and the attached Contract ready to be printed, subscribed and then posted or faxed.

GO TO THE "BOOKING REQUEST"form

(*): We reserve to accept your currency depending on the possibility of our bank to exchange it.

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